F. A. Q.

Please click on the questions below to take you to the relevent answers:

How far do you travel?

What if the venue doesn’t have a piano?

Does a digital piano sound as good as a proper piano?

Does a digital piano look like a normal piano?

Is there a chance that your piano or other equipment may break down on the day?

How much space do you need?

If we hire a bass player will he play a proper bass?

Will it be noisy if we have a drummer in the line up?

What Happens When You Take A Break?

Can you send us a playlist?

Can we request a few songs?

Do you need some sort of cover if you are playing outside?

Is it necessary to meet up with you before the event?

So How Much Will It Cost?

How do I secure the booking?

Do you take a deposit?

How do I pay the balance?

Is it OK to pay you beforehand just to get it out of the way?

Can I hear you play live?

What about Public Liability insurance?

Is your electrical equipment PAT Tested for safety?

 

How far will you travel?

We perform anywhere in England, Scotland and Wales.

What if the venue doesn’t have a piano?

In situations like this Eugene usually brings one of his digital pianos which can even be used outside. Digital pianos are ideal when playing for events that require music in more than one location. They can usually be relocated and set up within twenty minutes or one piano can be set up in one location and another set up somewhere else. If Eugene set’s up two pianos he can just move from one to the other without there being too much of a break in the music. Please note that Eugene does not charge any extra for bringing digital pianos to an event.

Does a digital piano sound as good as a proper piano?

It does depend on the quality of the proper piano that you are comparing the digital piano with. A digital piano is nearly always better than the piano that you will find at a venue. You can hear the quality of the instrument that Eugene would bring by listening or downloading the music on this site.

Does a digital piano look like a normal piano?

The digital piano that I usually use doesn’t really look like an acoustic piano, but it definitely does look neat and tidy. Eugene can provide a normal digital piano free of charge, but if you are looking for something more like a real instrument he can now offer a baby grand piano shell for an additional charge of £80. The regular digital piano and the baby grand piano shell are both shown below:

Yamaha P-155 Digital Piano

Yamaha P-155 Digital Piano

 

Baby Grand Piano Shell

Baby Grand Piano Shell

Baby Grand Piano Shell

Baby Grand Piano Shell

Is there a chance that your piano or other equipment may break down on the day?

Eugene usually brings a spare piano with him and he always has all his other equipment backed up with spares. It is very seldom that an amplifier, piano or anything else would fail on an event, but if it ever does happen he is always prepared.

How much space do you need?

As a duo (piano and vocals) Eugene and Louise would only need a meagre 1 metre X 2.5 metres. Space for larger line ups takes a little bit more working out as the musicians can be placed in a line or any number of other formations.

Mike Porter-Ward Playing the Double Bass

Mike Porter-Ward Playing the Double Bass

If we hire a bass player will he play a proper bass?

No offence to bass guitar players, but most people refer to a double bass as a proper bass. The bass players that are used (mainly Mike Porter-Ward) always play a double bass which you can see in the photograph.

Will it be noisy if we have a drummer in the line up?

No, the drummers that are used (usually Roy Jackson or Rod Brown) are skilled jazz drummers and are capable of playing very quietly. They are also masters of the long-lost art playing with brushes which is ideal for background music. Also, the drum kit that they use is different from that of a rock drummer – one of the key differences being the diminutive size of the bass drum. A jazz kit does not produce anywhere near the same volume level as a rock kit.

Do you ever have to substitute musicians?

Yes, but only if it is unavoidable. Whilst every effort is made to ensure that musicians aren’t substituted, occasionally it is necessary to do so in cases of illness etc. The substitute musician would be an experienced professional who is well known to us.

What Happens When You Take A Break?

Recorded music can be provided during any breaks.

Can you send us a playlist?

A playlist is not usually used. Louise prefers to pick the songs she is going to sing at the time of the performance. This enables her to select material that matches the mood and the ambience of the event.

You can see a list of songs she performs on the repertoire page.

Can we request our favourite song?

Yes, most definitely. Just let Louise know before your event and she’ll make sure that she performs it on the day.

Do you need some sort of cover if you are playing outside?

Protection from the elements is vital. The heat from the sun can be very harmful to electronic equipment and a sudden downpour could be disastrous. A quality gazebo can be provided for outside protection and is more than adequate for most situations.

Is it necessary to meet up before the event?

This isn’t necessary as nearly everything has to be sorted out on the day of the event. No meeting beforehand can really help with the decisions that have to be made on the day. Music for ceremonies and other requests can usually be sorted out by email or telephone.

So How Much Will It Cost?

Prices are from £240 per musician for up to four hours in the Home Counties area. Bookings outside this area are a little more. Please contact Louise or fill in the Quote Form for a quote based your individual requirements.

How do I secure the booking?

After you have been given a quote and presuming that you have decided to go ahead with the booking: You will be sent a contract. In order to send you this contract the following information will be needed:

The type of event (Wedding, engagement party, corporate dinner etc.)

The date of the event

The address of the venue including postcode

The line up (vocals, piano and bass)

A start time and a finish time

Your contact number for if there are any queries

On the day emergency contact number (best man’s mobile or similar)

Dress code (lounge suit, black tie etc.)

Any other requirements (music for ceremony, gazebo, radio microphone for speeches, extra long extension lead etc.)

A contract is then usually sent by email and then you can either sign the contract and post it or confirm on-line by clicking on the link included in the email.

Do you take a deposit?

Yes. After the contract has been signed and returned or confirmed on-line, An invoice for a deposit of approximately 33% of the full fee will be sent by email.

How do I pay the balance?

You will be sent an invoice for the remaining balance and you can pay on the day of the event by either cash, cheque or by BACs.

Is it OK to pay you beforehand just to get it out-of-the-way?

If this is that’s what you prefer then its OK.

Can I hear Louise perform live?

Throughout the year Louise does perform for a few events that are public, but most of the work that she does consists of weddings, corporate events and private parties. Public events will always be advertised on this site.

What about Public Liability insurance?

Public liability insurance is provided by Hencilla Canworth. you can view or download the public Liability Certificate HERE.

Could I ask, in the interest of safety, that all children are kept out of the performance area. Also, they do like to twiddle knobs and press buttons which can make things very difficult for the performers.

Is your electrical equipment PAT Tested for safety?

Yes all the equipment has been tested by a qualified electrical engineer. The PAT Test Certificate can be viewed or downloaded at the end of this short section.

A PAT test certificate is not a legal requirement, but some venues like to see one. The PAT Test certificate proves that power leads are tested for safety, but only provides half the story. There is no real point in the performer providing proof that their equipment is safe if the power supply provided by the venue isn’t. Electrical sockets in historic venues are frequently damaged or do not work.

A venue should provide a power supply socket of the 13 amp type (to BS 1363). It goes without saying that all power sources should be electrically safe and conform to the HSE EAW Act 1989, and amendments thereafter. Copies of venue Electrical Installation Safety Certificate (Periodic Inspection Report to NIC EIC standards) should be made available upon request by law.

Please note that if a venue requests a copy of a PAT test certificate from a musician or entertainer, it is customary for them to provide a copy of their Electrical Installation Safety Certificate, and is illegal not to provide one if requested to do so.

If for whatever reason the venue cannot provide an Electrical Installation Safety Certificate (unforgiveable), then an ‘on the spot’ test can be done. Firstly a visual inspection of the socket would be made making sure that it has been installed correctly and that there is nothing loose or damaged. After the preliminary inspection a professional socket tester would be used which will give either an ‘OK’ reading or give a diagnosis of the problem. If the socket gives an ‘OK’ reading, an household light or something similar would be tried in the socket as a final check before plugging any keyboard or any other valuable equipment into the power supply.

View or download the PAT-test-certificate